Confluence User Engagement plugin uses Mixpanel, an advanced third-party event based analytics platform.
For this reason, it is not possible to track 'page view' events for non-HTML content such as image, PDFs and videos. Additionally, some free web analytics services such as Google Analytics only permit tracking of anonymised user data.
All calls to Mixpanel (the third-party analytics platform) are performed server-side allowing us to track all types of Confluence interaction and all types of content – even attachments and non-HTML content such as image, PDFs and videos. Additonally, there is no restriction on the collection of user data, so usernames are tracked alongside the content details.
What is tracked?
Additionally, user logins and search terms are tracked.
What is reported?
All reports give information of content for the passed week.
User Engagement Report
Accessed from the User Engagement menu item in the Browse menu, the user engagement report gives a top level overview on the users who are most engaged in interacting with the Confluence system. It lists the number of CRUD events for each content type against individual users. Clicking on a user's name links through to the individual's user history reports.
User Engagement screen:
User History Reports
Accessed from the User History menu item in the User's Name menu
User History Screen - Attachment Views:
User History Screen - Page Views:
Space Engagement Reports
Accessed from the Space Engagement menu item in the Browse menu, Space Engagement reports combine elements from both the user engagement report and the userr history reports:
Today's Activity Macro
Who has access to the reports
All users have full access to all the reports for all users. No content title are currently hidden based on user permissions. Viewing restrictions are part of the product roadmap.
The Confluence system requires access to
The client browsers do not require access to either of the above URLs for the tracking or reporting to work correctly.
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